Refund policy

Criteria for Return/ Exchange:
1. Return or Exchange will only be initiated by Madhukaari team if the customer notify us of any of the following instances within 7 days of receiving the product:-
* The product received by the customer is defective.
* The wrong product was sent by the team.
* Any damage occurred during the transit.
2. Products purchased during SALE or EXHIBITIONS are not eligible for return or exchange.

  RETURN POLICY:
* As per the discussion with our team, the customer should send back the product  to the address mentioned on the website.
* Refund will be initiated only after the product our team receives and inspects the product.
* Shipping Charges won’t be refunded.
* Refunds will be processed within 3 business days of receiving the returned item and will be issued to the original payment method. Please note that the time it takes for the refund to appear on your statement may vary depending on your bank or credit card company.